Projects
OUR WORK
We aim to provide tourism solutions that are realistic, achievable and rewarding
We approach each project with a ‘whole-of-business’ view. Working together to understand your aspirations, resources and capabilities, we take the time to explore the ‘big picture’. When we dream big, we create an inspired vision which naturally reveals the practical actions needed to reach your goal.
OUR CURRENT PROJECTS
Ruby Tourist Tram, Kalgoorlie-Boulder WA
VISITOR EXPERIENCE DESIGN KALGOORLIE-BOULDER, W.A.
DTM has recently completed a 5 year Strategic Tourism Action Plan for the City of Kalgoorlie-Boulder to guide the local tourism industry in partnering with the City to achieve visitor growth and spend. We are now working with the Kalgoorlie-Boulder Visitor Centre to design new visitor experiences, including capability building for the team to promote holiday packages in advertising campaigns.
Bullara Station Stay, Ningaloo W.A.
STATION STAY CAPABILITY BUILDING, W.A.
DTM has partnered with Australia’s Golden Outback, Australia’s Coral Coast and Tourism WA to deliver our PRIME (c) Mentoring programme for 6 Station Stay agritourism businesses in regional WA. This project aims to explore opportunities to enhance existing visitor experiences, develop new product and educate tourism business to grow their marketing reach through connecting to the tourism trade.
Big Blow Hole, Kiama N.S.W.
VISITOR ECONOMY STRATEGY KIAMA, N.S.W.
DTM has been appointed to comprehensively review and update the Kiama Municipal Council's Tourism and Events Strategy, aligning it with current priorities, challenges, and opportunities. The updated strategy will reflect findings from recent reports and reviews, ensuring a collaborative and future focused approach to tourism and events planning that supports sustainable growth, economic development, and community vibrancy.
iCity Roaming Ambassadors, Perth W.A.
VISITOR SERVICES BUSINESSS PLAN, CITY OF PERTH, W.A.
In the tourism context, visitor servicing encompasses all interactions tourists have with a destination and its products/experiences, from pre-arrival planning to post-departure feedback, aiming to enhance their experience and build a positive reputation. DTM is working with the City of Perth to comprehensively review visitor servicing across all City directorates to guide seamless integration and quality visitor experiences.
Alkoomi Wines, Frankland River W.A.
WINERY EXPERIENCE DESIGN IN FRANKLAND RIVER W.A.
In partnership with Tourism WA’s National Park Tourism Experience Design programme, we are working with a group of 9 Denmark and Frankland River tourism operators to develop new bookable tourism products. The operators are receiving tailored mentoring in tourism operations, general marketing and trade distribution, through DTM’s PRIME Mentoring Program with the aim to develop a Frankland River Collective including experiential, bookable itineraries.
Mallee Bush Retreat, Hopetoun Wimmera-Mallee VIC.
PRIME MENTORING IN WIMMERA-MALLEE GRAMPIANS
In partnership with Grampians Tourism, we are working with a group of tourism operators in the Wimmera-Mallee region to develop new bookable tourism products. The operators are receiving tailored mentoring in tourism operations, general marketing and trade distribution, through DTM’s PRIME Mentoring Program with the aim to enable experiential, bookable itineraries to be promoted in global tourism partnerships.
OUR PAST PROJECTS
Our Amazing Clients
We’re proud to say that we’ve worked with some pretty amazing businesses over the years and way too many to include on a single page! We’ve enjoyed working with every one of our clients. Their business success is our greatest reward. It’s our pleasure to acknowledge our partners of 2021.
“The PRIME Mentoring Programme has provided a great solution to deliver tailored mentoring for a cluster of tourism businesses in Esperance as we focus more on fostering operator capability building and destination development outcomes.”
— Marcus Falconer, AUSTRALIA’S GOLDEN OUTBACK