PRODUCT DESIGN
OUR APPROACH
WE FOCUS ON VISITOR EXPERIENCE FIRST
Sometimes a fresh set of eyes is all that’s needed to take a tourism product from ‘So-So to HERO’. Our approach is all about visitor experience. We explore authentic story-telling to find the true essence of customer fulfillment with your product. We assess total business operations to design products that are great experiences, profitable and sustainable.
CASE STUDIES
“When Busy Blue Bus began in tourism in WA, Karen and Bernard were exceptional consultants/mentors assisting us to develop our first four products to go to market. I highly recommend their experience and professional approach.”
— Susan McCabe, BUSY BLUE BUS W.A.